Loupe Tickets
Every question, one inbox.
User requests arrive in one place. The team replies from the back office, with opening hours, rooms and catalogue at hand.
Hello, does study room 2.04 have a screen?
Yes, screen and whiteboard. Shall I book it for you this afternoon?
Reply fast, without switching tools
Every conversation keeps its context: the room in question, the event, the document. Frequent answers are reused in one tap.
- One inbox for the team
- Library context built in
- Reusable saved replies
Study room 2.04
Is it free tomorrow morning?
Yes, from 9 am to 12 pm, shall I book it for you?
Context follows the conversation
The room in question, the event, the document: everything is attached to the exchange. The team replies without searching; users never explain twice.
- Record linked to the conversation
- History per user
- Handover between colleagues
20 s loop
One question, one answer, in the right place
- 01A visitor writes from the library's page.
- 02The message lands in the team's shared inbox.
- 03The reply goes out; the history stays tied to the visitor.
Built for a team
Shared inbox
Everyone sees who's replying, nothing falls through the cracks.
Saved replies
Frequent questions get answered in one tap.
After hours
An away message that knows your real opening hours.
Designed to be used, controlled and connected.
Questions
Frequently asked questions
Continue the tour
What's next
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A library should be as simple to explore as the web. Loupe makes it visible, readable and alive.
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